Return Policy

At UrbanGadget Hub, we want you to be completely satisfied with your purchase. If you are not satisfied with your order for any reason, we offer a hassle-free return policy to ensure your peace of mind.

Eligibility

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items must be returned within [number of days] days of purchase.

Return Process

To initiate a return, please contact our customer service team at [customer service email] to request a return authorization (RA) number. Once your return request is approved, we will provide you with instructions on how to return your item.

Please note that return shipping costs are the responsibility of the customer, unless the return is due to a defect or error on our part. We recommend using a trackable shipping service and purchasing shipping insurance for your return, as we cannot guarantee that we will receive your returned item.

Refunds

Once your return is received and inspected, we will process your refund to the original method of payment. Please allow [number of days] days for the refund to be credited back to your account.

Exchanges

If you would like to exchange your item for a different size, color, or style, please contact our customer service team to arrange an exchange. Exchanges are subject to product availability.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately to report the issue. We will arrange for a replacement or refund as soon as possible.

Contact Us

If you have any questions or concerns about our return policy, please contact us at contact page. Our customer service team is available to assist you with any inquiries or assistance you may need.

Thank you for shopping with UrbanGadget Hub!